"Be part of a company that brings quality to every home and opportunity to every person who joins us"
Build Your Career With Us
Join our legacy of bringing quality appliances and opportunities to every community. We're looking for passionate individuals who want to make a difference in people's lives through exceptional service and innovative solutions.
Growth Mindset
We believe in continuous learning and development, encouraging our team to embrace challenges and expand their capabilities.
Integrity
We build lasting relationships through honest communication, ethical practices, and unwavering commitment to our promises.
Teamwork Focus
We foster a collaborative environment where diverse perspectives come together to achieve common goals and drive innovation.
Open Positions
Discover exciting career opportunities that match your skills and aspirations.
Cooling Technician
Responsibilities:
- Install air conditioning units (window, split-type, centralized, and commercial systems)
- Perform routine maintenance and preventive servicing of HVAC systems
- Troubleshoot and repair cooling system issues using hand tools, testing devices, and measuring instruments
- Read and interpret technical diagrams, manuals, and electrical schematics
- Ensure safe installation and handling of electrical wiring, controls, and components
- Respond to service calls promptly and provide effective solutions
- Maintain accurate service records and documentation
- Advise clients on proper operation, maintenance, and energy efficiency practices
- Follow workplace safety guidelines and handle refrigerants and equipment safely
- Assist in ordering parts and materials as needed for service or installation work
Qualifications:
- Male
- Physically fit to handle lifting, climbing, and outdoor/fieldwork
- Knowledge in installation, troubleshooting, repair, and maintenance of air conditioning units (window, split-type, centralized, etc.)
- Understanding of refrigeration cycle and principles
- Familiarity with electrical wiring, controls, and safety standards
- Ability to read and interpret technical diagrams, manuals, and schematics
- Skilled in using hand tools, testing devices, and measuring instruments
Credit Investigator / Collector
Responsibilities:
- Conduct credit investigations and background checks on new and existing clients to assess financial reliability.
- Evaluate credit applications by reviewing documents such as income statements, bank records, and trade references.
- Recommend appropriate credit limits and payment terms based on findings.
- Monitor accounts receivable and follow up on overdue payments through calls, emails, or visits.
- Coordinate with the sales and accounting departments to resolve billing or payment discrepancies.
- Prepare and maintain accurate records of client transactions, credit reports, and collection activities.
- Negotiate payment arrangements and ensure compliance with agreed terms.
- Submit regular reports on collections, delinquencies, and credit performance to management.
- Handle customer concerns professionally while protecting company interests.
Qualifications:
- Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
- At least one (1) to two (2) years of experience in credit investigation, collection, or related roles.
- Strong analytical and decision-making skills with attention to detail.
- Good communication and negotiation skills.
- Proficient in Microsoft Office or Google Workspace; knowledge of accounting software is an advantage.
- Ability to work independently and manage time effectively.
- Honest, reliable, and capable of handling confidential financial information.
- Possession of a valid driver’s license is an advantage.
Sales Engineer
Responsibilities:
- Identify and develop new business opportunities through client visits, calls, and presentations.
- Provide technical support and product knowledge to customers before and after sales.
- Prepare and deliver quotations, proposals, and technical documents.
- Conduct product demonstrations and explain technical features in a clear and professional manner.
- Collaborate with internal teams to ensure timely delivery and fulfillment of client requirements.
- Monitor market trends, competitor activities, and customer feedback to support business strategy.
- Achieve or exceed monthly and annual sales targets set by management.
- Maintain good relationships with existing clients and ensure a high level of customer satisfaction.
- Prepare sales reports, forecasts, and documentation as required.
Qualifications:
- Bachelor's degree in Engineering (Mechanical, Electrical, Electronics, Civil, Computer, or related field) or equivalent technical background.
- Additional training or certifications in sales, business, or project management is a plus.
- Experience in technical sales, account management, or engineering-related roles.
- Familiarity with the industry or products specifically appliances
- Strong technical knowledge to understand and explain complex products/solutions.
- Excellent communication and presentation skills.
- Ability to build and maintain client relationships.
- Problem-solving and analytical thinking.
- Proficiency in MS Office and CRM software (e.g., Salesforce)
- Customer-focused with a service mindset.
Human Resource Officer
Responsibilities:
- Assist in the recruitment and selection process, including job posting, screening, interviewing, and onboarding of new employees.
- Maintain and update employee records, contracts, and other HR documentation.
- Monitor attendance, leaves, and timekeeping, ensuring compliance with company policies.
- Implement and oversee performance evaluation systems and employee development programs.
- Handle employee concerns, grievances, and disciplinary actions professionally and confidentially.
- Prepare HR-related reports and ensure compliance with government regulations (SSS, PhilHealth, Pag-IBIG, BIR, DOLE).
- Support company activities related to employee engagement, training, and team building.
- Perform other HR or administrative tasks assigned by management.
Qualifications:
- Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or a related field.
- At least one (1) to two (2) years of experience in HR or related administrative roles.
- Knowledge of labor laws, employee benefits, and HR best practices.
- Excellent interpersonal, communication, and organizational skills.
- Proficient in Microsoft Office or Google Workspace.
- Detail-oriented, trustworthy, and able to handle confidential information.
- Must be a team player with strong problem-solving and decision-making abilities.
Marketing Staff
Responsibilities:
- Assist in planning and executing marketing campaigns, promotions, and events.
- Create and manage social media content across multiple platforms such as Facebook, Instagram, and TikTok.
- Monitor and analyze the performance of marketing activities to identify areas for improvement.
- Coordinate with the sales team to support product launches and in-store promotions.
- Help develop marketing materials such as brochures, posters, and digital ads.
- Maintain and update company website or online store content as needed.
- Conduct market research and competitor analysis to support strategy planning.
- Support other marketing-related tasks assigned by the Marketing Manager.
Qualifications:
- Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
- At least one (1) year of experience in marketing, advertising, or related roles (fresh graduates are welcome to apply).
- Strong written and verbal communication skills.
- Familiar with digital marketing tools and social media platforms.
- Creative, detail-oriented, and capable of managing multiple tasks.
- Proficient in Microsoft Office or Google Workspace; basic knowledge of Canva, Photoshop, or similar tools is an advantage.
- Team player with a positive attitude and willingness to learn.
Salesforce Officer
Responsibilities:
- Lead, manage, and develop the Salesforce sales team within the assigned area.
- Drive the adoption and effective utilization of Salesforce across the sales team to improve productivity and CRM data quality.
- Develop and implement sales strategies, ensuring alignment with overall company goals and objectives.
- Analyze Salesforce data to create insights, forecast trends, and identify new sales opportunities.
- Collaborate with other departments (e.g., marketing, operations) to streamline processes and enhance customer satisfaction.
- Provide coaching, training, and mentorship to junior sales staff to enhance performance.
- Establish and maintain strong relationships with key stakeholders.
- Monitor and report on sales performance metrices and KPIs to senior management
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Strong understanding of Salesforce features and how they can be leveraged to optimize sales performance.
- Strong Communication Skills
- Excellent leadership, coaching, and communication skills.
- Analytical mindset with the ability to make data-driven decisions.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changes quickly.
Technician
Responsibilities:
- Inspect, diagnose, and repair various household and commercial appliances (e.g., refrigerators, washing machines, air conditioners, ovens, etc.).
- Perform routine maintenance, testing, and calibration to ensure appliances are functioning safely and efficiently.
- Identify defective parts and perform replacements or adjustments using proper tools and techniques.
- Prepare service reports and maintain accurate records of repairs and parts used.
- Ensure compliance with company safety policies and industry standards during all service work.
- Provide customers with clear explanations of the problem, repair process, and preventive maintenance tips.
- Coordinate with the service team and report job status or issues that require escalation.
- Maintain cleanliness and organization of tools, equipment, and service vehicle.
- Assist in installation of new appliances or equipment as needed.
Qualifications:
- Male
- Must be a graduate of a technical course (e.g., Electronics, Electrical, Appliance Servicing) or have TESDA NC II or equivalent certification.
- Strong understanding of appliance components, wiring, and safety protocols.
- Problem-Solving and Diagnostic Skills
- Customer Service-Oriented
Frequently asked questions
Is prior experience required to apply?
No, while some roles require relevant experience, we also offer entry-level opportunities and provide training for high-potential candidates. We believe in developing talent and empowering individuals to grow within the company.
What career opportunities are available at Quality Appliance Plaza?
We offer a wide range of roles across sales, operations, finance, logistics, customer service, marketing, and corporate support. Positions are available in our 38 retail outlets and regional offices nationwide.
Are there training and development programs?
Yes. We provide structured onboarding, product and skills training, and leadership development programs. We invest in continuous learning to help you advance in your career.
What is the recruitment process like?
Our process typically includes an initial screening, interviews with HR and hiring managers, and in some cases, assessment tasks. We ensure a fair and efficient evaluation to match you with the right role.
What is the company culture like?
We foster a culture of excellence, trust, and teamwork. Our people work with purpose—serving communities, empowering customers, and supporting each other. We celebrate results, but also growth, integrity, and impact.